Privacy Policy

1. Introduction

snapconvrt (“we”, “our”, or “us”) operates https://snapconvrt.com (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of data when you use our Site and the choices you have associated with that data.

We use your data to provide and improve the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. The Site is designed to be privacy-first: you do not need an account, we never ask for your name or email to convert images, your uploaded originals are deleted automatically, and converted files are never stored on our servers.

2. Information collection and use

We collect a limited amount of information for the purposes of providing and improving the Site.

2.1 Types of data collected

Images you upload. The image files you choose to convert. These are uploaded directly to our storage provider and used solely to perform the conversion you requested. You remain responsible for the content you upload; please do not upload images containing sensitive personal data you do not want processed.

Anonymous identifiers. We store an anonymous session identifier and an anonymous device identifier in cookies (see our Cookie Policy). These let us track your conversion credits and enforce the one-free-conversion-per-day limit without identifying you. We do not collect your name, email address, phone number, or postal address.

Payment information. If you buy a credit bundle, payment is processed by our payment provider, Polar, which acts as the merchant of record. You provide your payment details directly to Polar; we never receive or store your full card number. We receive only a confirmation that a payment succeeded, tied to your anonymous session, so we can add credits.

Usage data. We may collect information about how the Site is accessed and used, such as your IP address and network identifiers, browser type and version, file type and size, timestamps, approximate region, and other diagnostic data. This is used transiently to operate the Site and for security, abuse prevention, and rate limiting.

3. Use of data

snapconvrt uses the collected data for the following purposes:

• To provide and maintain our Site and perform the conversions you request
• To operate the accounts-free credit system and the daily free quota
• To process payments and prevent fraud
• To detect, prevent, and address technical issues and abuse
• To provide customer support
• To monitor and improve the usage of our Site
• To comply with our legal obligations

4. Data retention

We retain data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Uploaded original images: deleted automatically when your session ends — typically within about 30 minutes — and in all cases within 24 hours by an automated lifecycle rule.
• Converted images: never written to our servers. The converted file is generated on demand at download time and held only in a temporary edge cache that expires with your session.
• Anonymous identifiers and rate-limit counters: short-lived, generally expiring within 24 hours (per-day counters) up to ~30 days for the anonymous device identifier.
• Payment records: retained by Polar as required for tax, accounting, and anti-fraud purposes.

5. Transfer of data

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. Our providers operate globally, so your data may be processed in the United States and other countries. Where data is transferred out of the EEA/UK, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses. snapconvrt will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Disclosure of data

Legal requirements: snapconvrt may disclose your data in the good-faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of snapconvrt
• Prevent or investigate possible wrongdoing in connection with the Site
• Protect the personal safety of users of the Site or the public
• Protect against legal liability

7. Security of data

The security of your data is important to us. We use industry-standard measures including TLS encryption in transit, HttpOnly and Secure signed cookies, bot protection, file-type validation, and automatic deletion of uploads. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

8. Your rights

GDPR rights (European Union / UK users)

Under the General Data Protection Regulation (GDPR/UK GDPR), if you are a resident of the European Economic Area or the UK, you have certain data protection rights:

• Right to access: request copies of your personal data.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data (“right to be forgotten”).
• Right to restrict processing: request restriction of processing of your data.
• Right to object: object to processing of your data, including processing based on legitimate interests.
• Right to data portability: request transfer of your data to another organization.
• Right to withdraw consent: withdraw consent at any time where we relied on consent.
• Right to lodge a complaint: lodge a complaint with your local supervisory authority.

Legal bases for processing: performance of a contract, our legitimate interests (security and abuse prevention), compliance with legal obligations, and, where applicable, your consent. Because the Site is used without an account and your images are deleted automatically, we usually hold little or no information that identifies you after your session ends.

CCPA / CPRA rights (California residents)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.
• Delete personal information we have collected from you.
• Correct inaccurate personal information.
• Opt out of the “sale” or “sharing” of personal information and of targeted advertising.
• Non-discrimination for exercising your rights.

We do not sell or share your personal information and we do not engage in cross-context behavioral advertising, so there is nothing to opt out of. To exercise these rights, email us at contact@snapconvrt.com with “CCPA Request” in the subject line. Comparable rights apply under other U.S. state laws (e.g. Virginia, Colorado, Connecticut, Utah, Texas).

Children’s privacy (COPPA)

Our Site complies with the Children’s Online Privacy Protection Act (COPPA) and is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected such information without parental consent, we will delete it as quickly as possible. Parents can contact us at contact@snapconvrt.com to review, delete, or stop the collection of their child’s information.

9. Third-party services (sub-processors)

We do not sell your data. We share it only with service providers that help us run the Site:

• Cloudflare, Inc. — hosting, content delivery, temporary object storage, image processing, and bot protection (Turnstile). (privacy policy)
• Polar — payment processing as merchant of record. (privacy policy)

10. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically. Changes are effective when they are posted on this page.

11. Contact us

If you have any questions about this Privacy Policy, please contact us:

snapconvrt
Email: contact@snapconvrt.com